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Amazon Launches In-Car Delivery Service with GM and Volvo

Amazon.com has announced separate partnerships with General Motors and Volvo Cars to deliver packages directly to owners’ vehicles.

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Amazon.com has announced separate partnerships with General Motors and Volvo Cars to deliver packages directly to owners’ vehicles.

The online retail giant is launching the service,  dubbed Amazon Key In-Car, today in 37 cities in the U.S. and expects to expand to nationwide availability in coming months. Deliveries can be made to a customer’s parked vehicle in a publicly accessible area, whether or not a person is there to take delivery.
 

Amazon Prime customers download the Amazon Key app, then link their accounts with either GM’s OnStar service or Volvo On Call. Customers can shop on Amazon.com and select the "in-car" delivery option at checkout, designating one of their registered vehicle locations and a delivery timeframe.

Delivery personnel use a one-time code to unlock an owner’s vehicle via a smartphone app. Packages can be secured in the trunk or passenger compartment as specified.

Customers receive notifications when the delivery is on its way, after it is completed and when the vehicle is relocked. Additional delivery addresses can be added to the Amazon address book at any time.

The initial rollout starts in large metropolitan areas where Amazon Prime members already can have packages delivered inside their front door when they aren’t home. The vehicle delivery option is free to people with an Amazon Prime account, which costs $13 per month. Delivery fees are separate.

GM says the service will be available to more than seven million owners of 2015-model or newer Buick, Cadillac, Chevrolet and GMC vehicles. Volvo has offered in-vehicle delivery in several European countries since 2015.

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