Gardner Business Media (www.gardnerweb.com) is seeking a full-time Digital Broadcast Specialist to grow its industrial business media platforms. This position requires an organized, self-driven individual to plan, organize, and execute virtual events by managing logistics, coordinating with speakers, and assisting attendees. Key responsibilities include scheduling webinars, preparing promotional materials, providing technical support before, during, and after the event, and analyzing and reporting performance metrics. The right candidate should have strong customer service, problem solving and technology skills.

This position is offered in Cincinnati, Ohio, and offers comprehensive benefits and a friendly, family-oriented work environment.

Responsibilities:

• Broadcast management and support: coordinate all parts of webinar or virtual event broadcasts and practices
• Landing page development: coordinate with clients and internal contacts to build and maintain webinar landing pages and back-end connections
• Tech support: assist with technology/connection-related questions and act as the first line of troubleshooting for broadcasts
• Customer success: communicate effectively to establish rapport with customers and partners
• Reporting: monitor, analyze, and report campaign performance metrics to key stakeholders

Required Skills & Experience:

• Bachelor’s degree or equivalent
• 1–3 years’ experience in tech support, marketing, project management, or other related fields
• Skillful project manager, adept at managing multiple projects simultaneously
• Excellent communication skills, both written and verbal
• Comfortable with on-camera hosting and presentation (or willing to learn)
• Excellent customer service skills
• Strong problem-solving skills
• Strong time management skills
• Proficient in Microsoft Office/Google Suite
• Proficient in Adobe Premier

Beneficial Skills & Experience

• Experience with or interest in learning the following:
  • Webinar Management platforms such as BigMarker, StreamYard
  • AP Style
  • Zapier or related platforms
  • Adobe Creative Suite (especially Premier and Photoshop), Canva, or related platforms
  • HTML/Markup language
  • Content management systems (CMS)
  • Email management software such as Omeda, Saleshandy, or MailChimp
  • Data analysis: using Google Analytics, Google Ads, AdRoll, or related platforms

Details:

• Job type: Full time, exempt
• Location: Onsite from Cincinnati, OH
• Industry: B2B publishing & media
• Experience level: Entry level
• Company size: 50-200 employees
• Role: Digital Broadcast Specialist
• Company type: Private