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Consumers Open to Car/Ride-Sharing Services

One-third of car buyers view ride-sharing and ride-hailing services as an alternative to car ownership, according to a new survey by Paris-based consulting firm Capgemini SA of some 8,000 people across eight global markets.

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One-third of car buyers view ride-sharing and ride-hailing services as an alternative to car ownership, according to a new survey by Paris-based consulting firm Capgemini SA of some 8,000 people across eight global markets.

More than half of respondents—led by 64% of people aged 18-34 and 77% of respondents in China—view such services as complementary to buying a new vehicle. Two-thirds of consumers indicate car brands are an important factor in their choice of car-sharing programs.

Other findings in the report include:

  • 81% of respondents are willing to pay additional costs for autonomous-driving features
  • 68% cite a vehicle’s "cyber resilience" as a buying influence, more than double the rate of a similar survey in 2015
  • 57% of consumers are open to buying a vehicle from a technology company such as Apple or Google
  • 51% would have more trust in car manufacturers producing a car with autonomous capabilities over a technology-firm produced car
  • the majority of respondents say they would be willing to share their vehicle data (89%) and driver data (76%) with third-party groups 

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