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GM Promotes Quality Chief Boler-Davis
General Motors Co. has given Alicia Boler-Davis additional global duties and made her a member of the company's powerful executive operations committee, citing GM's improving vehicle quality.
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General Motors Co. has given Alicia Boler-Davis additional global duties and made her a member of the company's powerful executive operations committee, citing GM's improving vehicle quality.
Boler-Davis has been vice president for global quality and U.S. customer experience for just over a year. On July 1, she will become senior vice president for global quality and global customer experience.
Her new duties include oversight of initiatives to renovate dealerships, give customer call service staffers greater authority to resolve problems and hire more specialists to help owners of GM vehicles better use their car's connectivity and telematics features.
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