Published

China Chides Foreign Carmakers on Quality, Pricing

China Central Television has accused several carmakers of selling defective products and/or charging too much for parts and repairs.

Share

China Central Television has accused several carmakers of selling defective products and/or charging too much for parts and repairs.

CCTV's annual "3.15" consumer rights show on Sunday claimed Jaguar Land Rover was selling vehicles with faulty transmissions. It also complained that Volkswagen has refused to acknowledge quality defects. The show asserted that some Mercedes-Benz, Nissan and VW dealerships overcharged for repairs and billed customers for unneeded services.

All companies cited have apologized to their customers and vowed to investigate the allegations.

CCTV has criticized carmakers before about similar issues. Foreign manufacturers have come under increasing government-backed scrutiny over the past 18 months for price gouging and laggardly recalls.

RELATED CONTENT

  • On Fuel Cells, Battery Enclosures, and Lucid Air

    A skateboard for fuel cells, building a better battery enclosure, what ADAS does, a big engine for boats, the curious case of lean production, what drivers think, and why Lucid is remarkable

  • Ford Copies Nature

    As Nature (yes, capital N Nature) has done a pretty good job of designing things, it is somewhat surprising that Man (ditto) doesn’t follow Nature’s lead more often when it comes to designing objects.

  • GM Is Down with Diesels

    General Motors is one company that is clearly embracing the diesel engine.

Gardner Business Media - Strategic Business Solutions