Verizon Launches Telematics Diagnostic System

Verizon Communications Inc. has launched its "Hum" onboard diagnostics system for consumers.

The subscription-based telematics service allows users to monitor a vehicle's health and maintenance requirements while they are in the car or remotely via a smartphone application. A two-year plan costs about $15 per month.

The system is independent of a user's wireless phone service provider and is compatible with more than 150 million passenger vehicles in the U.S., according to Verizon.

Subscribers link the system to their vehicle via the onboard diagnostic port, then access it with a smartphone or through a Bluetooth device attached to the driver's sun visor. The system provides detailed information about "check engine" dashboard alerts and diagnoses other potential problems. It also can connect drivers with certified mechanics, dispatch a tow truck and provide local cost estimates for repairs.

If an accident is detected, emergency personnel are automatically alerted. In addition, the service's GPS-enabled capabilities can be used to help users locate a vehicle in a parking lot or by authorities to track stolen vehicles.

Other features include maintenance reminders for oil changes and tire rotations, and local discounts at participating third-party partner stores and services.

Verizon's Telematics unit offers a similar service to vehicle fleet providers. This is the first time the system has been made available directly to motorists. Plans for the consumer service originally called Verizon Vehicle were announced early this year.