Mexican Media Brands
NHTSA Scolds Tesla About Customer Non-Disclosure Forms
Tesla Motors Inc. has been warned by the National Highway Traffic Safety Administration about asking customers to sign nondisclosure agreements involving certain repairs.
#hybrid #regulations
Share
Tesla Motors Inc. has been warned by the National Highway Traffic Safety Administration about asking customers to sign nondisclosure agreements involving certain repairs.
The EV maker calls them “goodwill agreements.” But NHTSA says the pacts appear to encourage customers not to report possible safety defects. The agency warns Tesla the practice is “unacceptable.”
In one case, the front suspension of a Model S EV failed after 70,000 miles, apparently because of excessive rust to a ball joint. Tesla offered to pay half the $3,100 repair cost—if the owner promised not reveal the offer.
NHTSA says it has opened an initial investigation into the possibility of more widespread suspension failures. News of the suspension issue and Tesla’s nondisclosure pact was first reported by the Daily Kanban. The blog notes that the company issued a service bulletin a year ago for excessive wear of control arm ball joints, a problem it described as a “non-safety-relation condition.”
RELATED CONTENT
-
Frito-Lay, Transportation and the Environment
Addressing greenhouse gas reduction in the snack food supply chain
-
Internal Combustion Engines’ Continued Domination (?)
According to a new research study by Deutsche Bank, “PCOT III: Revisiting the Outlook for Powertrain Technology” (that’s “Pricing the Car of Tomorrow”), to twist a phrase from Mark Twain, it seems that the reports of the internal combustion engine’s eminent death are greatly exaggerated.
-
Electric Trucks Emerging
Rudolph Diesel—who, incidentally, died mysteriously while traveling by a post office steamer on the English Channel in 1913—must be rolling in his grave.