Mexican Media Brands
NHTSA Scolds Tesla About Customer Non-Disclosure Forms
Tesla Motors Inc. has been warned by the National Highway Traffic Safety Administration about asking customers to sign nondisclosure agreements involving certain repairs.
#hybrid #regulations
Share
Tesla Motors Inc. has been warned by the National Highway Traffic Safety Administration about asking customers to sign nondisclosure agreements involving certain repairs.
The EV maker calls them “goodwill agreements.” But NHTSA says the pacts appear to encourage customers not to report possible safety defects. The agency warns Tesla the practice is “unacceptable.”
In one case, the front suspension of a Model S EV failed after 70,000 miles, apparently because of excessive rust to a ball joint. Tesla offered to pay half the $3,100 repair cost—if the owner promised not reveal the offer.
NHTSA says it has opened an initial investigation into the possibility of more widespread suspension failures. News of the suspension issue and Tesla’s nondisclosure pact was first reported by the Daily Kanban. The blog notes that the company issued a service bulletin a year ago for excessive wear of control arm ball joints, a problem it described as a “non-safety-relation condition.”
RELATED CONTENT
-
On Military Trucks, Euro Car Sales, Mazda Drops and More
Did you know Mack is making military dump trucks from commercial vehicles or that Ford tied with Daimler in Euro vehicle sales or the Mazda6 is soon to be a thing of the past or Alexa can be more readily integrated or about Honda’s new EV strategy? All that and more are found here.
-
Startup Readies Solar-Powered EV
Germany’s Sono Motors GmbH says it has received 5,000 orders for its upcoming Sion electric car, which can be partially recharged by it attached solar panels.
-
FCA Opens the Door to The Future
FCA introduced a high-tech concept vehicle today, the Chrysler Portal, at the event previously known as the “Consumer Electronics Show,” now simply CES.